Quality Assurance (QA)

The quality of a Degree Programme is measured by the achievement of its educational objectives and compliance with the quality requirements of the educational service, which are defined based on the needs and expectations of all stakeholders (students, the labour market, etc.).

The degree programme adheres to the quality assurance system for degree programmes (AVA3) defined by ANVUR, in compliance with the Guidelines of the University Quality Assurance Office.

The management of individual Degree Programmes (CdS) and PhDs, in compliance with AVA3, requires that:

  • they are designed in accordance with the quality requirements defined by national regulations, university policies, and guidelines, considering the centrality of students, the potential for development and updating of educational profiles and cross-disciplinary skills, also in relation to subsequent study cycles and the employment conditions of graduates and PhD holders, while periodically involving stakeholders, preferably through a Steering Committee or Advisory Board;
  • they are designed with clearly defined educational objectives, graduate profiles, and expected learning outcomes, ensuring consistency between these elements;
  • they are designed by taking into account the opinions of the Evaluation Unit (NuV) and the Joint Teaching-Student Committee (CPDS) of the department;
  • they are delivered by ensuring a supportive learning environment for students, including those with disabilities, specific learning disorders (SLD), and special educational needs (SEN), which, through appropriate planning of educational activities and related assessments, enables students to achieve the expected skills and learning outcomes by the end of the programme;
  • student progress is monitored, and the results of student feedback are analysed to assess the programme’s effectiveness and identify strengths and areas for improvement, in a continuous improvement perspective;
  • improvement proposals from the Annual Reports of the departmental CPDS and the Annual Report of the Evaluation Unit are addressed.

All these activities are interconnected and followed according to the PDCA (Plan, Do, Check, Act) continuous improvement cycle.

Students play an essential role in the quality assurance system, actively participating in the Quality Assurance Groups of Degree Programmes or by simply completing the Student Opinion Surveys.

 

Course AQ Groups

Quality Assurance Group (AQ) 

The Degree Programme Quality Assurance (QA) Group is coordinated by the Degree Programme Coordinator and includes, in addition to the Coordinator, at least one other faculty member from the programme, a student representative, and an administrative representative from the Teaching Secretariat or an academic manager (if applicable). The QA Group is involved in the (re)design and management of the programme; it monitors data related to the programme (teaching activities and support services); supports the Coordinator in analysing performance indicators and compiling the Annual Monitoring Report (SMA); conducts the periodic review of the programme, identifying strengths and weaknesses, proposing improvement actions, and ensuring their proper implementation for all stakeholders; and drafts the self-assessment document for the University Evaluation Committee (NuV) hearings and ANVUR periodic accreditation visits, if selected.

Steering Committee

The Steering Committee is chaired by the Programme Coordinator and includes both teaching staff and representatives of relevant external stakeholders. These stakeholders include organisations and institutions that may be interested in the cultural and professional profile of the programme's graduates, such as representatives from the labour market, scientific and technological research, coordinators of subsequent study cycles (Master’s, PhD, Specialisation Schools), and, where possible, alumni of the programme who can share their experiences in the job market.

The committee's role is to facilitate and promote relationships between the university and the external environment, aligning the Degree Programme with the needs of the labour market and collaborating in identifying the training needs emerging from society to help design and improve the programme.