Knowledge and understanding: knowing the contents of the course and knowing the texts in the bibliography (authors, structure of the text, contents of the chapters)
Applying knowledge and understanding: to recognize the educational processes in care relationship.
Making judgements: to know how to argue the opportunities and limits of the various approaches proposed; to know how to formulate and sustain autonomous judgments and reflect on the pedagogical themes connected to them.
Communication skills: communicate in an appropriate and effective manner the contents (information, ideas, problems, solutions) and the conclusions of one's own reflective paths to specialist and non-specialist interlocutors; to recognize and use some communication skills useful for the educational relationship.
Learning skills: to be able, starting from the learning achieved, to integrate theory with practical observation and the ability to intervene; to know how to use the learning achieved as a basis for autonomous in-depth study.

None

The course will cover the following topics:
- Pedagogical lexicon: pedagogy, education, training
- Pedagogical foundations and implications in the educational relationship of health and social services;
- the education-relationship-resilience-health links: the adversity of the disease, the pathogenesis and salutogenesis approach, the construct of resilience from a biopsychosocioecological perspective; the healthcare professional as a resilience tutor;
- the management of the relationship with the patient and the professional team: communication micro-skills for the educational relationship. Micro-training on skills for an intentional communication;
- the integrated work in multidisciplinary team;
- Multidisciplinary care of children, teenagers and families in vulnerable situations: National Guidelines; vulnerability and neglect; Participatory and transformative evaluation; The multidimensional model “The world of the child”.

For all the students:
- Ius M. (2020), Progettare resiliente con bambini e famiglie in situazione di vulnerabilità. Padova: PUP. Free download: http://www.padovauniversitypress.it/publications/9788869382147 (Cap. 2 e 3)
- Ivey A., Bradford Ivey M., Zalaquett P. C. (2018), Il colloquio intenzionale e il counseling. Seconda edizione. Roma: LAS. (Capitoli 1-7: the final test will not focus on exercises)


Optional bibliographical and reading materials will be available on Moodle.

The course will be organized through:
- lectures supplemented by discussions;
- viewing, analysis and discussion of film clips;
- flipped classroom;
- practical exercises in a small group with the proposal of analysis and reflection exercises on the relationship and communication practices of the dental hygienist;
- the use of active methods: role play about professional situations and team work;
- using webtools for interactive learning: Wooclap, Mural
- individual and group assignments on specific topics will be evaluated and considered for the final exam.

The teaching materials used by the teacher during the lessons and produced during the course will be hosted and made available on the Moodle platform for all students and must be studied for the final test.

The student's evaluation includes a written test which focuses on the topics covered in class, the prescribed bibliography and secondary texts and sources available in Moodle. The examination will last 60 minutes and will consist of:
- 10 multiple choice questions aim at verifying knowledge of the elements characterizing the teaching content,
- 1 open question aiming at testing the depth and breadth of the student’s knowledge, to assess the students’ skills to critically analyze, discuss and evaluate the main themes of the course and to ascertain their ability to structure/articulate an argument and communicate what they have learnt and reflect on it.
The score of the exam is expressed in thirtieths and it is calculated on the basis of the sum of scores of the multiple-choice question (1 per question for a total of 10 points), the open questions (10 points per question) and the individual assignment (10 points). To pass the exam, the student must achieve a score of 18/30. To achieve the maximum score (30/30 cum laude), the student must answer all the questions correctly and prove the ability to develop appropriate arguments and support reflections on educational practices starting from the course contents.
The individual and group assignments by the students will result in the reduction of one or more open questions in the final exam. During the classes, the teacher will give detailed information to attending students on this aspect.

This teaching delves into topics closely related to one or more objectives of the 2030 Agenda for the Sustainable Development of United Nations.