The general objective of teaching is to provide basic knowledge aimed at effective help relationship in nursing. In accordance with the Dublin Descriptors, to pass the Profit Test students must demonstrate:
Communication skills and knowledge for the support relationship:
(a) Knowledge and understanding: describe the foundations of nursing aid relations: specificities, methods and relational strategies; describe the main theoretical references that guide personal and professional development to understand and effectively manage the Nurse-Patient relationship
(b) applied knowledge and understanding: apply the general principles of effective communication. In particular, demonstrate ability to support and encourage the Assisted in health strategies and strengthen their coping strategies; in the Nurse-reportPatient adopting effective verbal, non-verbal and written modalities; in collaborating with other health professionals in healthcare teams.
(c) Autonomy and judgement:
Identify the relational needs of the patient in nursing care; in particular, the main main reactions to the disease, treatments, institutionalization, Changes in body image, changes in ADL and grief.
(d) communication skills:
recognize the main effective interpersonal strategies in different life stages and in different care paths (therapeutic, rehabilitation and palliative)Discuss the obstacles to effective communication and strategies for combating them
(e) learning ability: plan and manage individual study in preparation for the Test of Profit

None

General principles of communication
The theoretical references of the Nurse-Assisted relationship.
Appropriate communication skills with Clients of all ages and their families within the main care processes and/or with other healthcare professionals in an appropriate manner verbal, non-verbal and written
Non-management model by Carl Rogers.

Texts are not available for purchase. Recommended texts for personal study:

Saiani and Brugnolli, (2021), Treatise on nursing care. Ed. Sorbona

Sommaruga, (2005), Communicating with the patient. Awareness of the relationship in nursing. Ed. Carocci Faber

Perna, (2021), The relationship is cure. Ed. CEA

Human Communication and Its Three Levels: Verbal, Non-Verbal, and Paraverbal Communication;
Theoretical Frameworks of the Human Communication Process: Shannon-Weaver Model, Schramm’s Interactive Model, and Watzlawick’s Pragmatics of Human Communication;
Carl Rogers and the Helping Relationship;
Key Elements of Effective Communication: Active Listening and Silence, Assertiveness, Advocacy, Coping Strategies, and Their Application in Nursing Practice
Theoretical References in Nursing:
a. The Four Phases of the Nurse–Patient Relationship According to Hildegard Peplau’s Theory of Interpersonal Relations
b. The Carative Factors in Jean Watson’s Theory of Transpersonal Caring
c. The Human-to-Human Relationship Model by Joyce Travelbee

Frontal lectures with audiovisual support (powerpoint, Moodle, Microsoft Teams).
Exercises of examination problems.

Power point presentations related to the teaching units are available on the computer platforms moodle@units and Microsoft Teams

The final assessment of learning will consist of a written, in-person examination, administered in paper format on the scheduled exam date. The test will include three open-ended questions. The final evaluation will be qualitative, expressed as either PASS or FAIL. A FAIL will be assigned to any submission that is incomplete, off-topic, poorly argued, or characterized by unclear reasoning and/or inappropriate use of language.

3 Health and well-being
4 Quality education
5 Gender equality
10 Reducing inequalities